Last updated: August 4, 2025
Welcome to AceRound AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview assistance platform.
1. Information We Collect
We collect several types of information from and about users of our platform:
Personal Information
- Account information (name, email address, phone number)
- Profile information (resume, job preferences, interview history)
- Payment information (processed securely through third-party providers)
- Communication preferences and settings
Usage Information
- Interview sessions and practice attempts
- Audio recordings and transcriptions
- AI-generated feedback and recommendations
- Feature usage patterns and preferences
- Search queries and content interactions
Technical Information
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, error logs)
- Cookies and similar tracking technologies
- Network information and connection quality
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our AI interview assistance services
- Personalization: To customize your experience and provide relevant interview practice scenarios
- Communication: To send you service updates, notifications, and support messages
- Security: To protect against fraud, abuse, and security threats
- Analytics: To analyze usage patterns and improve our platform (using anonymized data)
- Legal Compliance: To comply with applicable laws and regulations
3. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
- Contract: To fulfill our service agreement with you
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our platform (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent for processing based on consent
7. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Audio recordings are typically retained for 30 days unless you request longer retention.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: privacy@aceround.app
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.